Factory Warranty
GENERAL PRODUCTS COME WITH A 1 YEAR FACTORY WARRANTY THAT COVERS ALL PARTS AND SYSTEM DUE TO FACTORY DEFECTS. PRODUCTS ARE COVERED 1 YEAR FROM THE DATE THE PRODUCT OR ITEMS WAS INSTALLED. A SPECIFIC MATERIAL WARRANTY WILL BE ALSO PROVIDED DEPENDING ON MATERIALS PURCHASED, I.E.: FLOORING, STONE, FABRICS, ETC. THESE MATERIAL WARRANTIES ARE AVAILABLE UPON REQUEST.
QUALITY CONTROL
TO ENSURE A SEAMLESS WORKFLOW FROM THE PROJECT BEGINNINGS TO THE SUCCESSFUL COMPLETION. OUR QUALITY CONTROL MEASURES ARE IN SOLACE EVERY STEP OF THE WAY.
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Control Samples
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QUALITY CONTROL
OUR QUALITY CONTROL SPECIALISTS WILL ENSURE EACH CONTROL SAMPLE IS MATCHED PERFECTLY TO THE COLOR, TEXTURE, AND SPECIFIED MATERIAL.
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Benchmark Prototypes
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QUALITY CONTROL
OUR QUALITY CONTROL SPECIALISTS DOUBLE CHECK BOTH APPROVED SHOP DRAWINGS AND CONTROL SAMPLES TO ENSURE EACH PROTOTYPE IS BUILT TO PERFECTION. IF CHANGES ARE REQUIRED, DETAILED DOCUMENTATION IS TAKEN TO GUARANTEE CORRECT EXECUTION BEFORE VOLUME PRODUCTION.
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Volume Production
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QUALITY CONTROL
EACH INDIVIDUAL PIECE IS INSPECTED BEFORE ITEMS ARE ASSEMBLED. THE QUALITY CONTROL SPECIALISTS ARE LOOKING FOR FLAWS IN MATERIALS OR INCONSISTENCY IN COLOR OR TEXTURE. ALL MECHANICAL COMPONENTS ARE EXAMINED AND TESTED PRIOR AND POST ASSEMBLY. VOLUME QUANTITIES ARE COUNTED AND RECORDED BEFORE PACKAGING.
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Packaging & Shipment
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QUALITY CONTROL
SPECIALIZED CRATES AND A MULTI-LAYERED PROTECTION MATERIAL SYSTEM IS USED TO PROTECT FRAGILE PIECES AND TO ENSURE CORNERS OF ITEMS ARRIVE SAFE AND UNDAMAGED. THE QUALITY CONTROL SPECIALISTS ENSURE ALL LIKE ITEMS ARE PACKAGE TOGETHER OR OTHERWISE INSTRUCTED BY THE CLIENT (I.E.: BY BUILDING LEVEL). ALL BOXES AND CRATES ARE CLEARLY MARKED WITH CONTAINING ITEMS, QUANTITIES, SPEC NUMBERS, ETC.
